ACC Co-payment Survey

Kia ora koutou

PNZ has received the message below from ACC seeking to better understand co-payments. Please look out for an email from and participate in this voluntary survey if you would like to provide feedback.

ACC Co-payment Survey

ACC has commissioned Research New Zealand to conduct a co-payment survey to help them understand the range of co-payments their clients pay for. They also want to know how these co-payments differ between service types, client demographic, and location.

ACC will be using the information to inform the Cost of Treatment review, to identify the contribution ACC makes towards treatment costs or any future considerations of their contracted services to ensure they are fair and accessible for their clients.

Completing the Survey

Research New Zealand will be emailing this voluntary, confidential, and anonymous survey to a range of providers in June 2021. If you receive an email from please complete the survey using the link provided in the email. The survey is voluntary however ACC would appreciate it if you could take the time to complete the survey.

ACC will not know at any stage if you have completed the survey. If you do complete the survey, they will not have access to your practice’s answers. Research New Zealand will group your answers together with those of similar professional practices and will provide ACC with summary statistics and anonymous comments only.

Page updated May 2021