Business Symposium

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Business Symposium Hāpai 2021

5 November 2021

Online and at the Auckland Vodafone Events Centre

Held every two years and hosted by Physiotherapy New Zealand, Business Symposium is our largest business-focused physiotherapy event. Attracting the profession’s business leaders, speakers, brands and influential stakeholders, the symposium is designed to inspire and provide practical insights for business owners and managers.

Business Symposium 2021 will be held on 5 November, online and at the Auckland Vodafone Events Centre, with a focus to hāpai (elevate) physiotherapy business. The one day programme includes multiple streams and session formats for both in person and online attendees, as well as an exhibition area.

Following a year in which physiotherapy businesses have adjusted for COVID-19 and PNZ has further strengthened as a united organisation, Business Symposium Hāpai 2021 is an opportunity to share best practice and improve collectively. Look out for speaker announcements over the coming months.


Among the symposium presenters hear from business leader and author: Craig Rust, entrepreneur and founder of Raglan Coconut Yoghurt: Latesha Randall, former New Zealand Director-General of Health: Stephen McKernan, Director of Employment Relations at Humankind: Charlotte Bates, owner of social media agency Likeable Lab: Nick McDonald and Te Tiriti based cultural trainer for health professionals: Emma Webb, as well as representatives from the Health and Disability Commission, ACC, Auckland University of Technology and the Ministry of Health.


Be an Event Partner

About two-thirds of our membership are in private practice. Following a year in which physiotherapy businesses have adjusted for COVID-19 and PNZ has further strengthened its membership numbers, Business Symposium Hāpai 2021 is an opportunity to share best practice and support the success of our business owners. Read our Partnership Prospectus or contact for more information on how to partner with us at this event.

Business Symposium Hāpai 2021 - In Person Registration

Vodafone Events Centre, Auckland

Register Here

Business Symposium Hāpai 2021 - Online Only Registration

Register Here

Presentation slides from previous PNZ Business Symposiums are available below.

Business Symposium: Beyond 2019

Business Symposium 2017

Page updated July 2021


The draft agenda can be found here.


Craig Rust: Business Leader and Author

Craig is a fully qualified Chartered Accountant (receiving the 2005 Young Accountant of the Year Award for South Region) and member of both the Chartered Accountants of New Zealand / Australia and the Institute of Directors (IoD).

Living in Christchurch, he was heavily involved in turning around and saving businesses following the Christchurch earthquakes by calling on his vast experience in the food, manufacturing, wholesaling, retail and hospitality industries. Today he provides ongoing director, chair and advisory board services, including regularly facilitating director level training for the IoD.

Craig believes good governance is all about improving the overall state of an organisation – improving performance, productivity, stability and risk management. Right now, New Zealand is the land of opportunity and it’s time for strong governance to challenge business leaders and industries to make change and unlock new opportunities so setting our country up to be leaders in economic recovery.

In his down time Craig likes to enjoy New Zealand’s amazing outdoors - freedom camping, waterskiing, road cycling and mountain biking all over the country.

Latesha Randall: Raglan Coconut Yoghurt

Tesh Randall (or Mrs Coconut as she's known in Raglan) is an enthusiastic entrepreneur - starting out in her home kitchen in 2014, Raglan Coconut Yoghurt now supplies over 600 stores around New Zealand, Singapore, Hong Kong and the Pacific Islands.

She believes that business can be used as a tool for creating positive change and is a woman of many hats (literally & figuratively!), with side projects including writing books, hosting glamping enthusiasts in their yurt and tiny house, and her position as editor of Arrival travel magazine. Tesh is an Edmund Hillary Fellow, SheEO activator, and member of the Asia New Zealand Foundation.


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