Business Symposium

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PNZ Business Symposium

Held every two years and hosted by Physiotherapy New Zealand, the Business Symposium is our largest business-focused physiotherapy event. Attracting the profession’s business leaders, speakers, brands and influential stakeholders, the symposium is designed to inspire and provide practical insights for business owners and managers.

Business Symposium: Beyond 2019

Focused on the business of physiotherapy "Beyond 2019", the 2019 PNZ Business Symposium was held on 1 November at Jet Park Hotel in Auckland. Taking into account current and future trends in the profession, this provided attendees with relevant commercial information and practical takeaways which can be implemented in day to day operations.

Thanks to everyone who supported this event. Presentation slides are available via the links below.

Stephanie Pride: The future of work

Ilze Walton: Building better working environments for the future

Una Diver: Physios vs Policemen Pay Equity presentation

Nick McDonald: The future of social media

If you would like a copy of the ACC slides, please contact


Read the agenda here


We’re all aware that the nature of work is changing. Every second headline seems to be about the future of work, but the discussion rarely moves beyond ‘will a robot take your job?’. This interactive presentation starts by stepping back to give you the big picture that explains why work is changing. It will then get down to some concrete examples of how work will happen differently in the future. We’ll explore:

  • ž what this could mean for your clients’ work and how this might change what they need or expect from you
  • ž what this could mean for you in how you run your business and what you provide
  • ž what you might start doing today to get ready for the future of work that’s coming towards us.



Stephanie is a professional futurist with extensive experience and a deep commitment to innovative practice. She has worked in New Zealand, Australia and the UK in the public, private and not-for-profit sectors as well as academia.

With a career that spans operations to strategy and a background that includes both arts and sciences, Stephanie has long track record of working across sectors and disciplines. She is experienced at tailoring futures services to the needs of any client and building capacities for strategic thinking.

In 2009, she established StratEDGY Strategic Foresight, New Zealand’s leading specialist futures consultancy. StratEDGY has delivered future projects, keynotes and training for clients from public, private and not for profit sectors across all areas for work from the future of tax to the future of forests.

In the health field, most recently she led off the MAS Talks series to medical professionals in 2017, addressed both GPCME General Practitioners’ conferences in 2018 and was interviewed by NZ Doctor Magazine for a cover story on the future of health.

Stephanie’s futuring in New Zealand prior to setting up StratEDGY included designing and leading the SSC Futures Programme for the New Zealand state sector and driving system change as Chief Advisor for the NZ-OECD Schooling for Tomorrow project.

Stephanie has worked in an international capacity serving on the board of the international Shaping Tomorrow Foresight Network and locally on the board of the New Zealand Futures Trust. She is a member of the Association of Professional Futurists and the World Future Studies Federation.

Una Diver, Partner, Ernst & Young

Una Diver is a Partner at EY (Ernst & Young) and leads the Reward practice, which is part of EY’s People Advisory Services offering. Una and her team of specialist remuneration and reward consultants help clients determine the market value of roles, develop pay structures and design and implement short- and long-term incentive schemes. Una focuses on cost-effective, pragmatic, commercially-focused advice that is tailored to client needs. She has extensive experience in linking remuneration structures to business strategies and stakeholder priorities.

Una has two decades of experience in remuneration and reward consulting, covering all aspects from the boardroom to the shop floor. Una's experience includes the development of reward strategy for several of New Zealand's largest organisations, STI and LTI design and the provision of executive and director remuneration advice. She is regarded as one of the pre-eminent remuneration consultants in New Zealand. Una has a particular interest in how best to engage and retain high performers through the use of reward-related tools. She is a regular speaker on all aspects of remuneration and reward and has written a number of published articles.

Prior to specialising in remuneration and reward, Una's career was focused on generalist HR Management in the FMCG, pharmaceutical, IT and finance sectors.

Ilze Walton, Associate Director, Humankind

Humankind is an innovative and future-focused People & Culture and Employee Experience consulting business providing expert consulting and advice to organisations and government agencies nationwide. Humankind’s purpose is leading humanity at work. They are a specialist business partner, working alongside senior leaders to enable organisations to build their desired culture and implement initiatives that encourage positive behaviours in the workplace and builds great employee experiences.

As Associate Director of our People & Culture practice at Humankind, Ilze co-leads the development of Humankind’s methodology, with a specialty in leadership and culture, organisational design and strategy. She provides strategic support to CEs and business leaders on all aspects of people and culture and employee experience.

Prior to joining Humankind, Ilze held senior HR roles in the legal and engineering industry, and as an accredited coach, Ilze has experience diagnosing, designing and implementing culture and behavioural change solutions, and developing leaders and teams. Ilze is a skilled facilitator and also holds expertise in people analytics.

Ilze has a Business degree, majoring in HR management.

Nick McDonald, Director, Likeable Lab

Nick McDonald is the owner of Likeable Lab (, a content marketing agency that works with local, national and international businesses to harness the power of social media to create real business results - not just marketing results!

An expert in his field, Nick believes in the power of plain speaking and clear objectives to pinpoint the right audiences and achieve tangible results.

He has built a successful business – and helped many others do the same – by constantly evolving to keep up with the latest social media trends.